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  • Are CLAY|CLAY earrings heavy?
    Not at all! All of our earrings are very lightweight. Polymer clay is the perfect earring material because you can wear larger styles without being weighed down!
  • Are the metal components hypoallergenic?
    All of our metal components are nickel-free and hypoallergenic!
  • Will my jewelry tarnish?
    It is always best to keep your jewelry away from water (especially prolonged contact) to avoid tarnishing. The metal components are good quality and hold up nicely as long as they are taken care of. Materials vary depending on style, but we strive to use gold-plated or filled components, platinum-plated, brass, etc that is carefully sourced.
  • Does polymer clay break?
    When baked appropriately, polymer clay actually bends without breaking! A common misconception with clay earrings is that they are brittle like pottery or ceramic, but they are actually flexible and very durable. Polymer clay earrings should stand up well to wear and tear, however, it is always advised to treat them with care.
  • How do I take care of my earrings?
    Avoid wearing the earrings while sleeping, showering, and swimming. If needed, earrings can be wiped with a damp cloth or cotton pad to remove makeup or smudges. Keeping your earrings in a safe place such as a jewelry box is the best way to store them so they do not get scratched or damaged.
  • Are CLAY|CLAY earring posts/backs glued?
    Our process to attach earring posts is to first glue them and then permanently fix them to the clay using UV-cured resin. This method is extremely effective at securing posts and guarantees that the post will not fall off. Please contact us if you experience any issues.
  • Do you have a return policy?
    Returns are not accepted on most orders. Please contact us at if there is an issue with your order and we will review on a case-by-case basis.
  • How fast is the shipping?
    Once you place an order, your earrings will be shipped within 1-3 business days. All packages within the U.S. are sent via USPS First Class mail which averages 3-6 business days. All international packages ship via USPS First Class International which is estimated at 7-21 days depending on the destination. Faster options for international shipping are available at checkout.
  • Can I track my order?
    Yes! Once shipped, a tracking number will be sent to your email.
  • Where do you ship to?
    We ship within the United States, to Canada, the UK, Ireland, Germany, Finland, France, Denmark, Iceland, Greece, Norway, Italy, Poland, Singapore, Spain, Sweden, Australia, New Zealand, and Switzerland.
  • How are the earrings packaged?
    All earrings are carefully packaged to avoid damage during shipping. Your order will arrive in either a bubble mailer with the pair of earrings in a jewelry gift box, or the earrings will be packed into a tiny box.
  • I'd like to send a pair as a gift..
    Great! Let us know in the note during checkout if you'd like us to write a personal message from you in the package. You can always contact us at with message requests for gift orders.
  • Do you sell wholesale?
    We do! Please contact us directly at to inquire. We are always open to partnerships.
  • Do you do custom orders?
    We do consider all inquiries for custom orders. We often do bridal party earrings. Please contact us at to inquire.
  • A style I want is out of stock.  Can you make it?
    Unfortunately if a style is out of stock, we are unable to take requests. Popular styles will be restocked. Please send us a message on our website chat if you would like to inquire if a style will be restocked.
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